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Benefits

All parties involved with home health care benefit from VisitCall™. While the service provider receives the most tangible benefits in terms of saved administrative time, the clients, the field employees and the funding sources overseeing the care also benefit from the system.

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Service provider benefits

  • Identifies cases when aides do not show up at the client’s home within minutes, giving providers the opportunity to send a substitute or reschedule the visit.
  • Improves the service, reduces the number of complaints.
  • Saves administrative time resolving problems and complaints.
  • Improves accuracy and eliminates employee fraud.
  • Reduces paperwork.
  • Gives health care professionals more time to provide service to their clients.
  • Eliminates the need for manual entry of visit records by exporting data directly to billing and payroll systems.

Client benefits

  • Ensures that clients receive the service that they are entitled to.
  • Eliminates the need to report when service is not delivered.

Field employee benefits

  • Helps provide accurate information.
  • Resolves any arguments with clients about the length of the visit.

Funding source benefits

  • Ensures that clients are receiving the services that they are entitled to and need.
  • Reduces complaints from clients and their families.
  • Reduces the number of billing mistakes.
  • Reduces paperwork.
  • Helps providers to comply with local rules and regulations.

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